We read every message. Whether you have a question about a price, found a mistake, or want to work with us, here is the fastest way to reach the right person.
How to reach us
- Telegram (fastest): @PayateOfficial
- Contact form: payate.com contact page
We usually reply within 48 business hours.
What to include
| Topic | Please include |
|---|---|
| A price looks wrong | The page link, the price you saw, the time you saw it and the price you expected (with its source). |
| A tool is not working | The page link, your device and browser, and a short description or screenshot of the problem. |
| Correction to an article | The article link, the sentence in question and, if possible, a source that shows the correct information. See our corrections policy. |
| Advertising or partnership | Your company name, website and what you would like to propose. Sponsored content is always clearly labeled. |
| Privacy request | What you would like us to do. See our privacy policy for your rights. |
Before you write
- We cannot give personal financial advice. We are happy to explain how prices or tools work, but we cannot recommend what you should buy, sell or invest in. See our disclaimer.
- We do not buy, sell or hold gold, currency or crypto for anyone. PAYATE Rates is an information website. If someone contacts you claiming to trade on our behalf, it is not us.
- We never ask for passwords, card numbers or wallet keys. Do not send them to anyone who claims to represent us.